By Katie Torres
When equipment has gone down and facilities struggle to keep up with repairs, tensions are high and people can easily begin to feel as if it’s them against the world. They may wonder how business will continue. How will they be able to meet the demands of their customers? What about the expectations of their bosses?
If work cannot be done due to unrepaired damages, how do employees make the money they need for their families?
This all sounds kind of dramatic, but it is a reality for many businesses. And without a facilities maintenance program in place, it is very difficult to keep up with the demands that come with constant upkeep and repairs.
Companies who do not have the support they need are left fighting an uphill battle of unending repair costs, business without a strong brand, and a lack of progress due to the large amounts of time that must go toward trying to fix what’s not working.
But no man is an island. Companies who are in this position need partners to connect them with the people, processes, and vendors they need. An effective facilities maintenance company can build a team who stands with them so they can stay focused on what matters most, even when the going gets tough.
Companies must find the ones who care about the person behind the problem. These are the kind of people who will answer the tough calls at all hours, and not rest until help is found and the problem is fixed.
Finding the right people to partner with can be a challenge, but it helps to start by looking for people who share some common interests.
If you value time, look for a company that works to give you that time by offering the software and technology to save yourself the extra work.
If you value quality service, look for someone who will take the time to find you the right help to get the job done well.
If you value accuracy and efficiency, look for a team who can provide you with all the data you need to make wise and informed decisions.
And if you value relationships, look for a group of people who value selfless service, honesty, and most importantly, the people who make up the business they are there to help.
Do your homework. Take the time to really talk with companies so you have a good understanding of what they stand for. Ask questions, and look for their willingness to answer those questions thoroughly.
Ask to see their software, and look at how their processes work. They should be more than happy to show you.
But if nothing else, take the first step to make sure your FM program is prioritized. Don’t settle for the losses that come with not having a properly maintained facility, or burn yourself out trying to do everything yourself.
For more about how Envoy can help you in this process, feel free to visit our site. We'd love to help you!