We talk a ton about a culture of service at EnvoyFM. Why? Because it’s so important.
There is so much more that goes into a great service provider than what you do, where you do it, and how much you charge.
At the end of the day, people love working with happy people.
This is one of the core values in the EnvoyFM culture.
You have all heard the adage, an organization’s culture matches the leader.
Grumpy leader. Grumpy company.
Stubborn leader. Stubborn company.
Selfish leader. Selfish company.
Fortunately it goes the other way. We simply prefer to be fun, happy, and generous people. Our customers love it too.
We decided since our company is going to have a culture, it better be one we like.
Here are some ways we protect our culture.
Absolutely no gossip. Gossip comes in many forms. We don’t tolerate any of them.
No grudges. We handle disagreements immediately and with grace.
Play music. It’s just makes everything better.
Be flexible. Our team is responsible for one thing: take care of our customers. They have freedom to make that happen on their terms.
All of this helps to encourage great attitudes and healthy people. It’s great for our customers, and it’s great for us too.
People like working with happy people.