Great facilities maintenance service starts with a complete understanding of the customer’s needs. This is were so many facilities maintenance providers get it wrong. It’s not about what we can do. It’s about how we can help our customers meet their goals. Here is a peak inside how we create the service architecture for each of our customers.
What does a typical day look like for you?
The first step is to get an understanding of what your responsibilities look like on a daily basis. What is working well? What isn’t?
What are your goals?
The second step is to gain an accurate idea of what you are working towards? What are you responsible for accomplishing? What are you doing to accomplish them? Are you on track?
How are you recognized for your work?
At the end of the day, our service is about you. Tell us how we can make you shine, get your bonus, or get the promotion you are going after. Creating a great service architecture is about you, your responsibilities, your goals, and your rewards. We are here to help. Seriously, just ask.